Complaint

For any grievance assistance contact our team at 1800 212 123123 or write to us at grievance@bajajcapitalinsurance.com.

Submit Complaint / Feedback

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To achieve complete client satisfaction through courteous complaints resolution process and to improve the organization’s operations Bajaj Capital Insurance Broking Ltd is dedicated to developing lasting relationships with clients and we strive to fulfill all their needs and expectations at all times. We understand that sometimes things can go wrong and when this happens, we encourage our clients to tell us about it. We further believe that excellent client service is the hallmark of a good organization.

We take complaints and feedback as a tool to improve our quality of service and we never tire of learning from our mistakes. We also treat complaints and suggestions as valuable insight into our client’s wants and needs.

We take complaints and feedback as a tool to improve our quality of service and we never tire of learning from our mistakes. We also treat complaints and suggestions as valuable insight into our client’s wants and needs.

Objectives+
Principles of Grievance Redressal+
(A) Registration of complaints: BCIBL enables its client’s to register grievances through multiple channels. The various channels available to clients for registering complaints are as follows:+
(B) Resolution of Complaints:+
(C) Escalation of complaints:+
Closure of Complaint+

Bajaj Capital Insurance Broking Ltd follows ISO 10002:2004 norms & conditions dedicated to:+
Disclaimer:+
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